Skills & Competencies for Six Sigma Quality Program Manager

Six Sigma Quality Program Manager job profile

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JOB SUMMARY for Six Sigma Quality Program Manager

Leads and manages Six Sigma projects.

JOB RESPONSIBILITIES for Six Sigma Quality Program Manager

Plans and develops guidelines, targets, and standards used for monitoring and measuring results. Incorporates Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives. Coaches and trains teams in the utilization and deployment of Six Sigma tools and principles.

Six Sigma Quality Program Manager SALARY RANGE

BASE 50%
$133,790
TOTAL 50%
$140,771
Job Level
M02
Job Code
RD14000144
Education/Degree
Bachelor's Degree
Reports To
Director

Six Sigma Quality Program Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Six Sigma Quality Program Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Six Sigma Quality Program Manager

1 Job Family Competencies – Training and Development
Proficiency Level -3
Skill definition-The process of improving the job performance of an individual or group through structured and planned training sessions.
Level 1 Behaviors
(General Familiarity)
Compiles a list of risks and challenges in the training and development process.
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Level 2 Behaviors
(Light Experience)
Applies appropriate methods and tools in assessing the learning needs of a specific group of employees.
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Level 3 Behaviors
(Moderate Experience)
Assesses training needs to develop a curriculum in support of employee skill development.
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Level 4 Behaviors
(Extensive Experience)
Creates the strategy and oversees the design, development and delivery of training programs to ensure compliance with regulations.
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Level 5 Behaviors
(Mastery)
Champions the adoption of assessment instruments to evaluate learning outcomes.
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2 Job Family Competencies – Change Management
Proficiency Level -3
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Describes the change management basic principles and concepts.
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Level 2 Behaviors
(Light Experience)
Assists in the implementation of change management to identify process gaps.
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Level 3 Behaviors
(Moderate Experience)
Communicates procedural changes to prevent substantial delays in implementation.
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Level 4 Behaviors
(Extensive Experience)
Evaluates significant change activities to prevent crises and unfavorable events.
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Level 5 Behaviors
(Mastery)
Constructs a plan to provide strategic change management throughout the development lifecycle.
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3 Six Sigma Quality Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Six Sigma Quality Program Manager
Proficiency Level - 4
5 Competency for - Six Sigma Quality Program Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Six Sigma Quality Program Manager

1 Core Competencies – Knowledge of Organization
Proficiency Level -2
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Describes how one's roles and responsibilities contribute to organizational success.
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Level 2 Behaviors
(Light Experience)
Discusses the roles and responsibilities of own business unit.
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Level 3 Behaviors
(Moderate Experience)
Aligns own department's plans with the enterprise mission and vision.
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Level 4 Behaviors
(Extensive Experience)
Advises on how to solve problems using proper organizational channels.
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Level 5 Behaviors
(Mastery)
Drives the adoption of the latest technologies and tools to transform our business.
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2 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Cites basic business process improvement techniques and processes.
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Level 2 Behaviors
(Light Experience)
Assists in preparing flow charts to visualize each step in the new workflow.
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Level 3 Behaviors
(Moderate Experience)
Consults in the identification and resolution of process issues.
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Level 4 Behaviors
(Extensive Experience)
Defines the best ways to align our new processes with the desired outcomes.
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Level 5 Behaviors
(Mastery)
Designs various tools to be used for the business process improvement efforts.
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3 Six Sigma Quality Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Six Sigma Quality Program Manager
Proficiency Level - 4
5 Competency for - Six Sigma Quality Program Manager
Proficiency Level - 5

Summary of Six Sigma Quality Program Manager skills and competencies

There are 0 hard skills for Six Sigma Quality Program Manager.
9 general skills for Six Sigma Quality Program Manager, Training and Development, Change Management, KaiZen, etc.
12 soft skills for Six Sigma Quality Program Manager, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Six Sigma Quality Program Manager, he or she needs to be proficient in Knowledge of Organization, be skilled in Business Process Improvement, and be proficient in Budgeting.

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